We ask for a 24-hour notice in the event of a cancellation or the need to reschedule. As a courtesy, confirmations are made by text message and/or email in advance of your appointment. A credit card is required to hold all new appointments. In the event an appointment is cancelled after the 24 hour mark you will be charged 50% of your service appointment. No shows will be charged 100% of the bill. Cancellations due to illness will be adjusted as needed. Please call to cancel/reschedule if sick. If you are running late please call us immediately with an ETA because depending on your appointment and how full our schedule is we may have to reschedule you. 

Children and pets – We love kids and pets and we’re sure you love yours, but we ask that you please leave them at home. Our space requires a professional and peaceful atmosphere so that we can focus on each of our guests. We don’t want our guests worrying about their children and pets during their service, remember this is your time!